Measuring and Reporting on the Impacts of Sustainability and Corporate Social Responsibility Efforts
Examples and Advice for Communicating and Understanding Progress
An important component of any CSR strategy is monitoring and reporting on the effects of a company's Corporate Social Responsibility (CSR) and sustainability activities. It enables businesses to convey their progress to stakeholders and gauge the success of their efforts. Here are some illustrations and advice for quantifying and summarizing the effects of CSR and sustainability:
1. Effect on the Environment: Monitoring a company's carbon footprint is one approach to gauge the environmental impact of its CSR and sustainability efforts. This can be accomplished by calculating the company's greenhouse gas emissions and establishing reduction goals. For instance, several businesses have pledged to achieve net-zero emissions by a specific date and monitor their progress in this direction.
2. Social Impact: Businesses can monitor their development on numerous social indicators including employee engagement, diversity, and inclusion to determine the social impact of their CSR and sustainability efforts. For instance, a business might monitor employee engagement survey results or assess the proportion of women and minorities in leadership roles.
3. Economic Impact: Businesses can monitor their financial performance and contrast it with industry benchmarks to determine the economic impact of their CSR and sustainability initiatives. For instance, a business might monitor its return on equity or assets and assess how it stacks up against sector averages. Your stakeholders will be able to grasp the results of your work and make wise decisions as a result.
In conclusion, a crucial component of any CSR strategy is measuring and disclosing the results of a company's CSR and sustainability initiatives. Using a range of measures, including carbon footprint, employee engagement, and financial performance, businesses can monitor their effects on the environment, the social sector, and the economy. Companies may effectively monitor and report on their CSR and sustainability impacts by employing a framework, interacting with stakeholders, and communicating effectively.
Author: Nicoleta Talpes
Entrepreneur, strategic communications expert, sustainability communication strategist, and international advisor for companies, NGOs, and startups.